FAQ

How do I store my jujubes?

• Dried jujubes should be kept sealed in their bag. They can be stored in a refrigerator to maximise shelf life, or kept in a cool, dark place such as a cupboard. We recommend that dried jujubes are consumed within 1 year of purchase.
• Fresh jujubes need to be kept sealed in their bag in a refrigerator until ready for consumption. They will change from yellow to red quite quickly at room temperature and will begin to soften.

Do I need to wash my jujubes after purchase?

• Both fresh and dried jujubes leave our farm ready to consume. They have been hygienically washed as part of the packing process. However, if you are buying jujubes loose from a shop and other customers may have handled the fruit, you can easily wash the jujubes at home for piece of mind.

How do I wash my jujubes at home?

• Our jujubes leave our farm washed and ready to eat. But if you prefer to wash your jujubes you can place them into a sieve and rinse them under clean tap water. Carefully shake off excess water and return the jujubes to the refrigerator to maximise freshness.

I prefer my dried jujubes to be softer - what can I do?

• It is simple to soften your dried jujubes. Place your dried jujubes into a sieve and rinse under clean tap water. Transfer the slightly damp jujubes to their plastic bag and leave them on a bench for a few hours. Turn the bag to redistrubute any water still in the bag and leave on the bench overnight. Your jujubes should have absorbed the extra water and become softer. Repeat if required.
• Our dried jujubes are dehydrated to the correct moisture level to allow for long term storage. If you increase the moisture content of your dried jujubes be aware that their storage time will decrease. We recommend storing these jujubes in the refrigerator to maximise freshness.

Do you offer any discounts?

• The most economical way to purchase our dried jujubes is with our wholesale order. This is an order of 10kg or above from this website where we automatically apply the discounted rate. All of our jujubes come with FREE SHIPPING.
• Many of our customers organise a group of friends or family to buy our jujubes at the wholesale rate and then distribute the jujubes after arrival. When sharing in this way it is good to remember that our wholesale orders are made in multiples of 2.5kg boxes, where each box contains a single bag of 2.5kg of jujubes.
• For example, a 10kg order will consist of 4 x 2.5kg boxes.
• We have occasional website sales later in the selling season. Simply subscribe to our newsletter to stay up to date with any sales event!

Why did I not receive a response to my Contact submission?

Please check your Spam / Junk email folder if you do not receive a rapid response, and add our email address to your safe sender / contact list.

I am having trouble making a payment on your website - what should I do?

Please contact us if you are having any technical issues with making a payment.

Is GST included in the price?

GST does not apply to our jujube fruit sales in Australia.

Do your jujubes come destoned or with a pit?

Our jujubes come with their single small pit (similar to that of an olive) intact in the middle of the fruit. Simply nibble or cut around the pit!